How did Osidoc modernize document automation at OCAS Geneva?
Centralization of document templates
Lower operating costs
Business autonomy through no-code
Customer context
Before adopting Osidoc, the Office Cantonal des Assurances Sociales de Genève (OCAS) relied on a stack of heterogeneous documentary solutions:
- Batch and transactional publishing tools integrated with business applications,
- Specific application developed to manage documents at the workstation.
This led to a number of operational constraints:
- High operating costs Each tool required dedicated technical resources, and generated significant maintenance and infrastructure costs.
- Complex model management The coexistence of several repositories led to duplication, divergent versions and a lack of harmonization.
- Long update times Each modification involved specific developments, slowing down our ability to react to business needs.
The Osidoc intervention
To meet these challenges, OCAS has overhauled its document management system aroundOsidocwith a focus on centralization and efficiency:
- Urbanization of Osidoc into business applications Osidoc has been integrated into all OCAS business systems, gradually replacing existing tools with a unified solution.
- Creation of a single repository All document templates are now centralized in Osidoc, ensuring consistency, conformity and ease of maintenance.
- Greater responsiveness for the business Osidoc's no-code interface means that business teams can modify or upgrade documents without having to rely on technical developments.
The results
- Significant reduction in operating costs Rationalization of tools has reduced maintenance, license and support costs.
- Improved document governance A single repository ensures that templates are uniform and updated in real time.
- Greater responsiveness OCAS: Production lead times for new models or modifications have been considerably reduced, responding more effectively to the evolving needs of OCAS's various departments.
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