How did Osidoc accelerate document automation for insurance at DIOT-SIACI?
Unified document repository
Reducing costs and tools
Business responsiveness without development
Customer context
Before integrating Osidoc, DIOT-SIACI, Europe's leading insurance brokerage and consulting firm, was using a multitude of documentary tools to meet its varied business needs:
- Batch and transactional publishing tools integrated with business applications,
- A specific application developed for workstation-related documents.
This fragmentation of solutions solutions gave rise to several major difficulties:
- High operating costs Each tool required its own maintenance, infrastructure and technical expertise.
- Complex model management The coexistence of several document repositories led to inconsistencies and redundancies in templates.
- Slow updates Any modification required specific intervention on each application, making it difficult to meet the responsiveness demands of the various business lines.
The Osidoc intervention
To meet these challenges, DIOT-SIACI has embarked on an in-depth transformation of its documentation processes, using Osidoc, which is gradually being rolled out across several Group entities:
- Urbanization of Osidoc in business applications The solution has been integrated into business information systems in France, Belgium and Luxembourg, gradually replacing the old transactional and batch tools.
- Single template repository All documents are now generated from a centralized repository, guaranteeing consistency, conformity and rapid updating.
- Targeted automation Osidoc has made it possible toindustrialize the sending of periodic e-mailsfor subscribers' professional indemnity statements.
- Greater responsiveness Osidoc's no-code interface means that business users can quickly adapt their documents without any specific development.
The results
- Significant reduction in operating costs The replacement of multiple tools by Osidoc has enabled us to optimize infrastructures and reduce maintenance and document production costs.
- Group-wide document harmonization A single repository ensures document consistency and quality, regardless of the country or business line concerned.
- Greater responsiveness for the business : Document update times have been drastically reduced, enabling continuous adaptation to regulatory or contractual changes.
- Continued international deployment Osidoc: On the strength of these results, DIOT-SIACI is currently extending the use of Osidoc to its international branch, in order to replace existing tools deemed too rigid and costly.
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